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Toshiba washing machines are known for their advanced features and efficient performance. However, like any other electronic device, these appliances may encounter occasional errors that hinder their optimal functioning. One common problem faced by Toshiba washing machine users is the EC5 error. This error code is an indication of a specific issue within the washing machine, typically related to the water level. In this article, we will delve into the causes behind the EC5 error in Toshiba washing machines and provide some troubleshooting steps to fix it effectively. So, if you have been encountering this error code and seeking a solution, read on to discover the reasons behind it and how to resolve the issue.
The EC5 error of Toshiba washing machines is common in the Inverter line, making the machine unable to work and affecting your washing needs. Do not worry! Find out the cause and how to fix the EC5 error below!
What is Toshiba washing machine EC5 error?
Error EC5 Toshiba washing machine is an error related to the discharge motor, the sensor from below the motor or an error because the board reports the wrong value. The machine will report EC5 error when in the washing mode, but in the spin mode, the machine does not report the error.
In addition, when the machine encounters this error, it also makes the washing wheel not separate and not rotate , because the exhaust motor does not return, causing the two clutch wheels to not match. At the same time, the motor does not return and makes the machine in the washing mode when water is supplied, it will immediately discharge.
Causes and ways to fix error EC5 Toshiba washing machine
Due to clutch failure
Cause :
The clutch is designed by two gears. When in the washing mode, the two wheels work together to allow each middle plate to rotate. When in spin mode, the two wheels are separated, then the tray and the washing tub rotate together. The two gears do not match, causing the wheel to stall and jerk .
How to fix :
- Remove the washing plate and check.
- If the machine is damaged by the clutch, it is necessary to replace the genuine product, the correct model , the new machine will stop reporting the error.
Due to exhaust motor failure
Cause :
The exhaust motor has the role of both pulling the drain valve to let the water flow out, and at the same time making the clutch expand to help the wheel and the washing tub rotate together. If the two gears do not match, the exhaust motor will be damaged, causing the EC5 error.
How to fix :
- Run the machine in spin mode to check if the exhaust motor is damaged or not. If you see that the drain valve pulls out normally, the motor is still in good working order, otherwise the motor has failed and needs to be replaced.
- If the washing mode is selected and the machine gives an EC5 error, it means that the exhaust motor is damaged.
Due to magnetic sensor failure
The common error of magnetic sensor failure in the Toshiba Inverter washing machine line uses a 4-wire sensor, with a sensor board located deep inside the clutch.
Cause :
- The user uses the washing machine improperly.
- Long-term use causes the sensor to degrade and be easily damaged.
How to fix :
- You use the VOM scale in the multimeter to check the magnetic sensor located inside the motor. If the magnetic sensor and the permanent magnetor are damaged, you need to replace them.
- If you cannot find a suitable magnetic sensor, use a 220 VAC type relay with NC contacts instead. Use wire to solder 2 contacts with two black and red wires and attach them below the magnetic sensor.
- You use the wire to connect the two ends of the relay suction coil to the two pink and red discharger wires.
Because the board has a problem
After checking to make sure that parts such as the clutch, exhaust motor and magnetic sensor are working properly, the final cause of the Toshiba washing machine to report EC5 error is a damaged board.
Cause :
- Too forceful when pressing the control buttons.
- Putting too much detergent in the machine.
- Place the machine in a humid place.
- Place wet clothes on the control panel.
- Insects get into the motherboard because you do not clean and clean the machine regularly.
How to fix :
- Do not disassemble the board yourself without professional technician to avoid further damage. When the machine is damaged, please contact the repair center for timely repair.
Hope the above article will help you fix Toshiba washing machine EC5 error. If you have any questions, please leave a comment below for the fastest response!
In conclusion, the Toshiba washing machine EC5 error is an error code that indicates a problem with the drain pump. This error occurs when the machine detects that the water is not draining properly during the washing cycle. The most common causes of this error include a clogged drain hose, a faulty drain pump, or a malfunctioning water level sensor.
To fix the Toshiba washing machine EC5 error, several steps can be taken. First, check the drain hose for any obstructions or kinks and ensure that it is properly connected to the drain. Next, inspect the drain pump for any signs of damage or blockage, and clean or replace it if necessary. It is also recommended to check the water level sensor and ensure it is functioning correctly.
If all of these steps fail to resolve the issue, it is recommended to seek professional help from an authorized Toshiba service center. They will have the expertise and knowledge to diagnose and fix the problem effectively.
In conclusion, the Toshiba washing machine EC5 error is typically caused by a drain pump problem, and it can be addressed by checking and cleaning the drain hose, inspecting and replacing the drain pump if needed, and ensuring the proper functioning of the water level sensor. However, if these steps are unsuccessful, it is advisable to seek professional assistance.
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