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The use of webcams has become an essential tool for communication in today’s digital age. Whether it’s for virtual meetings, online classes, or connecting with loved ones, a functional webcam is crucial. However, sometimes users encounter an infuriating issue where their webcam display turns into a blank black screen. This frustrating problem can hinder communication and cause inconvenience. Fortunately, there are several potential solutions to fix the webcam black screen on Windows. In this guide, we will explore different troubleshooting methods to help you resolve this issue and get your webcam back up and running smoothly. So, if you’re struggling with a webcam displaying nothing but a black screen, keep reading to find the solution that best fits your situation.
This article is co-authored by a team of editors and trained researchers who confirm the accuracy and completeness of the article.
The wikiHow Content Management team carefully monitors the work of editors to ensure that every article is up to a high standard of quality.
This article has been viewed 45,297 times.
This article will show you how to resolve when the built-in webcam or USB webcam fails to display a black screen in a certain Windows application. There are many reasons why you’re seeing a black screen instead of expecting to see a video—it could be a permission issue, a software conflict, or simply a setting issue on the website or app. use. As long as the webcam hasn’t been damaged by bumps or other causes, you can easily resolve the problem by following a few quick steps below.
Steps
Problem solving
![Image titled Fix a Webcam That Is Displaying a Black Screen on Windows Step 1](https://www.wikihow.com/images_en/thumb/3/3f/Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-1-Version-6.jpg/v4-728px-Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-1-Version-6.jpg)
- If you are using a USB webcam, double check that it is plugged in.
![Image titled Fix a Webcam That Is Displaying a Black Screen on Windows Step 2](https://www.wikihow.com/images_en/thumb/a/a3/Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-2-Version-7.jpg/v4-728px-Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-2-Version-7.jpg)
- In addition to the application in the taskbar (taskbar), check also the application in the system tray (the part of the toolbar with the clock and smaller icons). You may need to click the small arrow to see all the icons. Hover your mouse pointer over each icon to see what it is—if there’s a chance it’s using the camera, right-click it and choose Quit or Close .
- You can also try restarting your personal computer to make sure that some services running in the background don’t accidentally open the camera.
![Image titled Fix a Webcam That Is Displaying a Black Screen on Windows Step 3](https://www.wikihow.com/images_en/thumb/5/56/Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-3-Version-7.jpg/v4-728px-Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-3-Version-7.jpg)
![Image titled Fix a Webcam That Is Displaying a Black Screen on Windows Step 4](https://www.wikihow.com/images_en/thumb/3/3f/Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-4-Version-7.jpg/v4-728px-Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-4-Version-7.jpg)
- Open the Start menu and click the Settings gear.
- Click Privacy .
- Scroll down the left column and select Camera under “App Permissions”.
- Observe the right pane—if you see “Camera access for this device is off” at the top of the window, click the Change button then set the switch to On. If access is on, skip this step.
- The slide switch under “Allow apps to access your camera” should be set to On. If not, click it to pop it up.
- Scroll down to the “Allow desktop apps to access your camera” section. If this switch is not already on, click it to turn it on.
- The list of apps below this section are apps that you’ve previously granted camera access to. For example: If you used a webcam while chatting on Facebook using Google Chrome, Google Chrome will be listed in this section.
![Image titled Fix a Webcam That Is Displaying a Black Screen on Windows Step 5](https://www.wikihow.com/images_en/thumb/f/ff/Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-5-Version-5.jpg/v4-728px-Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-5-Version-5.jpg)
- If the webcam is built-in, you can try using the Camera app that is part of Windows 10.
- If you’re using a USB webcam made by Logitech or some other company, you may need to download the official software from the manufacturer’s website first.
![Image titled Fix a Webcam That Is Displaying a Black Screen on Windows Step 3](https://www.wikihow.com/images_en/thumb/8/80/Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-3-Version-6.jpg/v4-728px-Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-3-Version-6.jpg)
![Image titled Fix a Webcam That Is Displaying a Black Screen on Windows Step 7](https://www.wikihow.com/images_en/thumb/4/4b/Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-7-Version-6.jpg/v4-728px-Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-7-Version-6.jpg)
- If the webcam is still not working, follow the driver update to continue to solve the problem.
Update drivers
![Image titled Fix a Webcam That Is Displaying a Black Screen on Windows Step 7](https://www.wikihow.com/images_en/thumb/f/f0/Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-7-Version-5.jpg/v4-728px-Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-7-Version-5.jpg)
![Image titled Fix a Webcam That Is Displaying a Black Screen on Windows Step 8](https://www.wikihow.com/images_en/thumb/4/46/Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-8-Version-6.jpg/v4-728px-Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-8-Version-6.jpg)
![Image titled Fix a Webcam That Is Displaying a Black Screen on Windows Step 9](https://www.wikihow.com/images_en/thumb/9/93/Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-9-Version-6.jpg/v4-728px-Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-9-Version-6.jpg)
- If you don’t see the webcam here, it’s likely in the Imaging Devices or Sound, video, and game controllers section. [2] XResearch Source
- If Camera doesn’t show up in any section, make sure it’s plugged in (if external), click the Action menu at the top, then select Scan for hardware changes .
![Image titled Fix a Webcam That Is Displaying a Black Screen on Windows Step 10](https://www.wikihow.com/images_en/thumb/d/d8/Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-10-Version-5.jpg/v4-728px-Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-10-Version-5.jpg)
![Image titled Fix a Webcam That Is Displaying a Black Screen on Windows Step 12](https://www.wikihow.com/images_en/thumb/a/a7/Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-12-Version-7.jpg/v4-728px-Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-12-Version-7.jpg)
![Image titled Fix a Webcam That Is Displaying a Black Screen on Windows Step 12](https://www.wikihow.com/images_en/thumb/1/1b/Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-12-Version-6.jpg/v4-728px-Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-12-Version-6.jpg)
![Image titled Fix a Webcam That Is Displaying a Black Screen on Windows Step 13](https://www.wikihow.com/images_en/thumb/4/46/Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-13-Version-6.jpg/v4-728px-Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-13-Version-6.jpg)
![Image titled Fix a Webcam That Is Displaying a Black Screen on Windows Step 14](https://www.wikihow.com/images_en/thumb/6/69/Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-14-Version-6.jpg/v4-728px-Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-14-Version-6.jpg)
- If no drivers are found and the webcam still cannot be used, continue to the next step.
![Image titled Fix a Webcam That Is Displaying a Black Screen on Windows Step 16](https://www.wikihow.com/images_en/thumb/a/ad/Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-16-Version-6.jpg/v4-728px-Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-16-Version-6.jpg)
- Example: If you’re using a Logitech C920, go to Logitech’s support website, select the C920 model, and then click the Downloads link to search for software for the camera. Click Download Now to download Logitech software and drivers. After that, you need to run the downloaded program to install the driver and accompanying software.
![Image titled Fix a Webcam That Is Displaying a Black Screen on Windows Step 15](https://www.wikihow.com/images_en/thumb/c/c8/Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-15-Version-6.jpg/v4-728px-Fix-a-Webcam-That-Is-Displaying-a-Black-Screen-on-Windows-Step-15-Version-6.jpg)
Advice
- Always review third-party webcam compatibility details carefully before purchasing.
- Some Windows 7 or 8 computers are updated to Windows 10 but are not powerful enough to support the full features of Windows 10. In some cases, this is the cause of the built-in webcam not working.
This article is co-authored by a team of editors and trained researchers who confirm the accuracy and completeness of the article.
The wikiHow Content Management team carefully monitors the work of editors to ensure that every article is up to a high standard of quality.
This article has been viewed 45,297 times.
This article will show you how to resolve when the built-in webcam or USB webcam fails to display a black screen in a certain Windows application. There are many reasons why you’re seeing a black screen instead of expecting to see a video—it could be a permission issue, a software conflict, or simply a setting issue on the website or app. use. As long as the webcam hasn’t been damaged by bumps or other causes, you can easily resolve the problem by following a few quick steps below.
In conclusion, experiencing a black screen on your webcam while using it on Windows can be frustrating. However, there are several solutions that can help resolve this issue. Starting with the most basic troubleshooting steps such as checking the camera settings, reconnecting the device, or running a system restart can often fix the problem. If these simple steps do not work, updating the webcam driver or reinstalling it can be effective. Additionally, ensuring that the camera app or software you are using is up to date is crucial. In some cases, adjusting the privacy settings on Windows or disabling conflicting apps can also help resolve the black screen issue. It is important to remember that each computer system may have different settings or configurations, so it is advisable to explore multiple solutions until the problem is fixed. By following these steps and considering these solutions, you can successfully troubleshoot and fix the webcam black screen problem on Windows.
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